Privacy Policy
Last Updated: January 5, 2026
TransporTrades ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated trading services.
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
- Account information: name, email address - Payment information: processed through Whop (we do not store payment card details) - Communication preferences
Usage Information
- Order history and trading activity - Webhook configurations and alert settings - Feature usage and interaction patterns
Technical Information
- IP address and approximate location - Browser type and device information - Access times and referring URLs
Broker Connection Data
- OAuth tokens for broker API access (encrypted) - Connected broker account identifiers - We never collect or store your broker passwords
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our trading services
- Process and execute your trading orders via connected brokers
- Send technical notices, updates, and support messages
- Monitor for security threats and prevent fraud
- Analyze usage patterns to improve our service
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Information Sharing and Disclosure
We share information only in the following circumstances:
With Your Consent
When you explicitly authorize us to share information.
Service Providers
With third-party services that help us operate (see Third-Party Services section).
Legal Requirements
When required by law, subpoena, or legal process.
Business Transfers
In connection with a merger, acquisition, or sale of assets.
Safety and Rights
To protect the safety, rights, or property of TransporTrades, our users, or the public.
4. Third-Party Services
Our service integrates with the following third-party services:
Whop
- Purpose: Payment processing and subscription management - Data shared: Email, payment information - Privacy policy: https://whop.com/privacy
Tradovate (and other brokers)
- Purpose: Order execution via broker APIs - Data shared: Trading instructions, OAuth tokens - You connect directly to your broker via OAuth
Vercel
- Purpose: Website hosting and infrastructure - Data shared: Technical access logs - Privacy policy: https://vercel.com/legal/privacy-policy
Analytics (if applicable)
- Purpose: Usage analytics and service improvement - Data shared: Anonymized usage data
Each third-party service has its own privacy practices. We encourage you to review their policies.
5. Data Security
We implement industry-standard security measures:
- All data transmitted using TLS 1.3 encryption
- Sensitive data encrypted at rest using AES-256
- Broker tokens encrypted with rotating keys
- Regular security audits and monitoring
- Access controls and authentication requirements
While we strive to protect your information, no system is 100% secure. Please use strong passwords and keep your credentials confidential.
6. Data Retention
We retain your information as follows:
Account Data
Retained while your account is active and for a reasonable period afterward for legal and business purposes.
Trading History
Retained for 7 years for compliance and audit purposes.
Technical Logs
Retained for 90 days for security and debugging purposes.
Deleted Accounts
Upon account deletion request, we remove personal data within 30 days, except where retention is required by law.
7. Your Rights and Choices
You have the following rights regarding your data:
Access
Request a copy of the personal information we hold about you.
Correction
Request correction of inaccurate personal information.
Deletion
Request deletion of your personal information, subject to legal retention requirements.
Data Portability
Request your data in a portable format.
Opt-Out
Opt out of marketing communications at any time.
Withdraw Consent
Withdraw consent for data processing where consent is the legal basis.
To exercise these rights, contact us at privacy@transportrades.com.
9. Children's Privacy
TransporTrades is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
If we learn we have collected information from a child under 18, we will delete that information promptly. If you believe we have information from a child, please contact us.
10. International Data Transfers
TransporTrades is based in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the US or other countries.
We take steps to ensure your data receives adequate protection regardless of where it is processed, in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
For significant changes, we will notify you via email or through the service. Your continued use of TransporTrades after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
**Privacy Inquiries:** privacy@transportrades.com
**General Inquiries:** info@transportrades.com
**Technical Support:** support@transportrades.com
You can also reach us through our contact form at /contact.
We aim to respond to all privacy-related inquiries within 30 days.
See also our Terms of Service and Disclosures.
This Privacy Policy is provided for informational purposes and should be reviewed by legal counsel before reliance.