Question 1

What is TransporTrades?

Accepted Answer

TransporTrades automatically executes trades in your brokerage account when your TradingView strategy triggers an alert. Think of it as a bridge between your trading signals and your broker.

Question 2

Do I need coding skills?

Accepted Answer

No. You just need to format your TradingView alert message correctly. We provide templates to copy and paste.

Question 3

What brokers are supported?

Accepted Answer

Currently, we support Tradovate for futures trading. We're working on adding more brokers—check our Supported Brokers page for updates.

Question 4

How do I get started?

Accepted Answer

Sign up, connect your Tradovate account, create a webhook, and configure your TradingView alert. Most users are trading within 10 minutes.

Question 5

How much does TransporTrades cost?

Accepted Answer

Check our Pricing page for current plans. We offer straightforward monthly pricing with no per-trade fees.

Question 6

Is there a free trial?

Accepted Answer

Yes, new users get a free trial period to test the platform before committing.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from your account settings. Your access continues until the end of your billing period.

Question 8

How does billing work?

Accepted Answer

We use Whop for payment processing. You can pay with credit card or other methods supported by Whop.

Question 9

How fast are orders executed?

Accepted Answer

Orders are typically sent to your broker within milliseconds of receiving your TradingView alert. Actual fill time depends on your broker and market conditions.

Question 10

What happens if an order fails?

Accepted Answer

Failed orders are logged with the reason (e.g., insufficient margin, invalid symbol). You can view all order history in your dashboard.

Question 11

What order types are supported?

Accepted Answer

We support market orders, limit orders, and stop orders. Check our documentation for the full list.

Question 12

Does it work with paper trading?

Accepted Answer

Yes. Tradovate offers paper trading accounts, and TransporTrades works with both live and paper accounts.

Question 13

Can I use multiple strategies?

Accepted Answer

Yes. You can create multiple webhooks, each with its own secret, to separate different strategies.

Question 14

How is my broker connection secured?

Accepted Answer

We use OAuth to connect to your broker. Your credentials are never stored on our servers—we only store encrypted access tokens.

Question 15

Do you store my broker password?

Accepted Answer

No. We never see or store your broker password. Authentication happens directly with your broker using OAuth.

Question 16

Who can see my trading activity?

Accepted Answer

Only you. Your trading data is private and never shared with third parties.

Question 17

What TradingView plans support webhooks?

Accepted Answer

TradingView Pro, Pro+, and Premium plans support webhook alerts. The free plan does not include webhooks.

Question 18

How do I format my TradingView alerts?

Accepted Answer

Use JSON format with fields like symbol, action, and quantity. See our documentation for templates and examples.

Question 19

What if TradingView goes down?

Accepted Answer

If TradingView doesn't send an alert, we can't execute an order. We recommend having backup monitoring for critical strategies.

Question 20

Can I test my webhook without placing real orders?

Accepted Answer

Yes. Use a paper trading account or send test alerts to verify your webhook is configured correctly.

Frequently Asked Questions

Getting Started

Pricing & Billing

Trading & Execution

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Technical

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